Accessing server based files via Win7 using ver 32
This is more of a 'Does anyone have ideas?' type of question because my IT support doesn't have an answer, and I am not sure where to go to get additional support.
I use PSS/e Ver. 32 on a Windows 7 64-bit machine using a hardware lock. I can File-> Open cases located on my local machine as well as files located on a network share.
PSS/e crashes, or Windows encounters a problem, when I attempt to access files on a 32-bit Win2003 Server. Each time I select the mapped drive for the server, the directories populate in the dialogue window, but PSS/e stops working a moment later and the program shuts down.
FYI: This happens when I install ver. 33 as well as when I access the server the long way (\unc)
My questions are:
Has anyone experienced this type of behaviour with PSS/e 32?
Does this sound like a Windows problem or a PSS/e problem? (My thought it is a Windows issue using PSS/e)
Should I call PTI and have them figure it out?
Thank you very much for any suggestions...
