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PSS/E disappear within half a minute after I turn it on

My issue is as follows:

I use PSSE35.5.3complete to install PSS/E. After installation, I turn on PSS/E. But it disappearsimage description within half a minute after I turn it on.

PSS/E disappear within half a minute after I turn it on

My issue is as follows:

I use PSSE35.5.3complete to install PSS/E. After installation, I turn on PSS/E. But it disappearsimage description disappears within half a minute after I turn it on.

How can I fix it?

Thanks, Jianqiao