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Q1: Ask PTI about it.
Q2: The API functions works OK. Chances are that your code contains errors (filename are missing, ...). Delete the output files (*.dfx, *.acc files). Review the log of the run and post the error statements. Make use of the error value returned after an API call:
ier = psspy.dfax_2(a,b,...)
if ier:
print ('Error during DFX creation')
Or post your code for testing.