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After reaching out to ERCOT, I needed to install python 39 and used that instead of python 37. (No idea how PSS/e 35 could be installed on my machine without python 39.) Then there were several iterations of getting the necessary permissions from IT to run 'pip' and also had to add 'trusted host' to the command when downloading openpyxl and matplotlib. But finally, was able to run the program.