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Confim the following: could it be your pc requires Admin rights to install python modules? Has other python modules installed ok?

is the python37 installed at the c:\ root directory, a 32-bit version?

I did install openpyxl for python 39, 32-bit, with pip, using the following command in a DOS window (open at 'any' directory):

c:\..>pip install openpyxl